Is it REALLY Worth the Cost?

Summary

Looking for a hosting with impressive performance and excellent customer support? Give a try to Liquid Web Hosting. In my detailed Liquid Web review, you’ll find performance test results, features, benefits, pricing, and more.

This is my honest Liquid Web hosting review for 2024. 

I decided to explore Liquid Web hosting services personally and share my firsthand experience after having heard numerous positive reviews about their outstanding performance and customer support.

I set up a test website on liquid web hosting to get first-hand experience with hosting and their service. 

My evaluation included performance monitoring and testing, security checks,  pricing analyses, and an examination of their customer support. 

Additionally, I delved into other users’ Liquid Web hosting reviews on various platforms, which I’ve also shared in this article for a more comprehensive understanding.

This review will cover Every detail of my Liquid Web hosting experience, offering transparency and valuable insights. 

Let’s start. 

Liquid Web Hosting Review 2024: Is it the best hosting solution? 

What is the Liquid Web?

Liquid Web is a well-established web hosting provider renowned for providing the best VPS hosting and dedicated cloud hosting solutions. Established in 1997, Liquid Web has earned a reputation for delivering dependable, high-performance hosting services, particularly in the realm of dedicated and managed hosting.

What sets Liquid Web apart is its focus on performance, security, and top-notch customer support.

Currently, Liquid Web has more than 187,000 customers in over 150 countries.

With over 500,000 websites hosted on Liquid Web’s infrastructure, it has become a go-to platform for those seeking reliable and feature-rich hosting solutions.

Features

Here’s a list of some features and benefits you get with liquid web hosting plans.

5 Biggest Benefits To Consider Liquid Web Hosting For Your Site

1. Performance-oriented hosting environment

Liquid Web is famous for its speedy servers and excellent performance, ensuring your website delivers content quickly to visitors. This can result in lower bounce rates, improved user satisfaction, and better performance metrics.

Liquid Web ensures comprehensive coverage for both the East and West coasts of the United States, as well as Europe, with the data centres located in Lansing (Michigan), Phoenix (Arizona), and Amsterdam (Netherlands). 

If your target user is in Asia or other regions, you can use inbuilt CDN to enhance user experience and ensure optimal website performance.

I ran various tests on my test website using Liquid Web using top website speed and performance testing tools.

Speed Test Result on GTmetrix 

First, I used GTmetrix with Liquid Web to check the page load time. 

Surprisingly, our website got a 100% performance score with an A grade. The LCP (largest content element) takes only 377 milliseconds, which is fantastic. 

Speed Test Result on Pingdom

I ran the same test on Pingdom, one of the most popular speed test tools from multiple server locations.

On Pingdom, my site got an 81 performance grade and 4.0 MB; the full page was loaded in just 671ms, which is very fast.

Liquid Web load testing

I conducted a stress test on my test website hosted on Liquid Web hosting by simulating 50 virtual users. Impressively, these virtual users generated over 7000 requests, and there were no instances of request failure.

Overall, the speed test and load test demonstrate the excellent performance of the liquid web hosting. I was highly impressed with it.

2. 100% uptime guaranteed

Liquid web hosting provides 100% guaranteed uptime with the dedicated hosting plans by service level agreement.

That means you’ll be compensated with a 10x credit on downtime incurred. For example, one hour of downtime gives you a 10-hour credit. 

I contacted the Liquid web support team regarding the claim, and this is what they said.

Note: – There is a small catch, as downtime resulting from planned maintenance or malicious attacks is not eligible for compensation.

I’ve configured a test website using the uptime robot to analyse the uptime results. The website got an impressive 100% uptime, reflecting the reliability of the hosting service.

3. Robust security features

Liquid Web hosting encompasses a range of security features to ensure the safety and protection of your website. Let’s delve into the details of each component:

A. Free SSL certificate:

SSL is a standard security protocol that establishes a secure link between a web server and a browser. Liquid Web provides a free SSL certificate that prevents unauthorised access, ensuring the confidentiality and integrity of user information. 

B. Server-secure advanced

Servers are vulnerable to various security risks, and Server Secure Advanced aims to protect servers against potential vulnerabilities.

Liquid Web’s Server Secure Advanced ensures enhanced security measures, reducing the risk of security breaches, unauthorised access, and potential data loss.

C. DDoS attack protection (Up to 2Gbps)

Liquid Web offers protection against DDoS attacks of up to 2Gbps, mitigating the impact of malicious attacks and ensuring your website remains accessible to users even during DDoS attacks. 

D. Integrated firewall:

Liquid Web’s integrated firewall adds an extra layer of defence, allowing you to manage and control the traffic entering and leaving your server. This helps prevent unauthorised access and enhances the overall security posture of your hosting environment.

4. Free migration

Migrating a website can be daunting, especially if you’re not a technical expert. 

Liquid Web hosting provides a free migration service to help you seamlessly transfer your existing website from your current hosting provider to Liquid Web without incurring additional costs.

There is no limit on the number of free websites migrated. All you need to do is provide SSH and control panel credentials details, and their migration team will migrate all the websites. 

5. Exceptional customer support

Liquid Web offers top-notch customer support 24/7. This is crucial, especially if you’re not a tech expert and need assistance at any time.

Whether you encounter a technical glitch, need guidance on setting up your website, or have any questions, their support team is quick and ready to assist.

You can contact their support team via chat, phone, ticket or email. 

Who should go for Liquid Web hosting?

If you’re just starting your blog and need something budget-friendly, I recommend using a shared hosting solution rather than liquid web hosting, which is a bit expensive.  

Liquid Web hosting is an excellent choice for individuals and businesses looking for VPS or dedicated hosting that provides scalable solutions. 

The platform’s focus on performance makes it suitable for high-traffic websites, complex applications, and resource-intensive projects. 

Whether you’re managing a growing high-traffic WordPress blog, an e-commerce store, or a dynamic business website, Liquid Web provides the flexibility and support needed for success.

Liquid Web Hosting Customer Review & Rating

Liquid Web Hosting got a positive response from the customers across the product review websites.

Let’s review Liquid Web hosting customer ratings on various platforms.

Liquid Web Hosting customer rating on Trustpilot:

On Trustpilot, Liquid Web Hosting got a 4.5-star rating from over 1100 users. About 84% of users give it a 5-star rating.

I noticed a common theme in the 5-star reviews—they highly appreciate the customer support. In contrast, users giving 1-star ratings also encountered unfavourable experiences with the support.

Here are some of the customer reviews

Doug Kelley says, “I have had a dedicated server with Liquid Web.”

Sean says, “Super-speedy, friendly, professional resolution – again!” 

On the contrary, Chiquita Oblitas, unsatisfied with the support, says, “You won’t get the support they tell you.” 

Customer ratings of Liquid Web Hosting on G2;

Liquid web hosting got a similar rating of 4.4 stars on G2. More than 77% of users give a 5-star rating.

Here are some of the customer reviews on G2

John K says, “Proactive and great communicators.”

Josiah P. says, “The best hosting in the biz.”

Overall, Liquid Web Hosting received positive customer feedback. However, there are some users who express dissatisfaction with the customer support provided by Liquid Hosting.

I came across a Reddit thread discussing Liquid Web Hosting with a headline stating, “Warning: Liquid Web is not what it used to be.” In this thread, the user explicitly mentions concerns related to customer support.

Liquid Web Hosting Plans & Pricing 

Liquid Web does not offer shared hosting plans, most commonly under affordable hosting plans. 

Rather than shared hosting plans, Liquid Web provides a variety of advanced hosting plans and customisable solutions tailored to your specific needs. 

Whether you’re interested in cloud hosting, standard VPS, Cloud Metal, private VPS, or high availability hosting, Liquid Web has options suitable for various projects. However, it’s worth noting that there aren’t specific plans designed for beginners.

Check out – Liquid web 2024 Coupon to Get Up to 74% Off

I will discuss the most popular Liquid web hosting plans in detail. 

1. Liquid Web’s dedicated server plan review 

Liquid Web’s dedicated server hosting provides dedicated resources, making it ideal for high-performance websites, applications, or resource-intensive tasks. 

You get 100% guaranteed power and uptime with the following features.

Liquid Web offers 3 different plans under the dedicated hosting;

A. INTEL E-2356G – This plan costs $149/month and provides the following features 

B. INTEL XEON E-2334 – This plan costs the same $149/month and provides the following features 

C. INTEL XEON GOLD 6226R – this plan costs $199/month and provides the following features 

If you want to choose If you opt for the EU Netherlands data center, you will incur additional costs for the above plans, despite them offering the same features. 

• INTEL E-2356G – $249/month
•  INTEL XEON E-2334 – $199/month
• INTEL XEON GOLD 6226R – $549/month

2. Liquid Web VPS Plan review

Liquid Web VPS hosting is ideal if you are looking for more resources than shared hosting but do not require a dedicated server. The VPS plans come with SSD storage, easy scalability, and a choice of Linux or Windows operating systems. 

You get the following features with VPS hosting.

You get four options to choose from for VPS hosting.

A. Essential plan – this plan costs $20/month and provides the following features

B. Advanced plan – this plan costs $30/month and provides the following features

C. Professional plan – this plan costs $40/month and provides the following features 

D. Elite plan – this plan costs $50/month and provides the following features 

These plans come with additional memory-optimized and CPU-optimised versions with an additional cost of up to $5/month. 

If you are looking for an alternative to liquid VPS hosting, you can check our Bluehost VPS hosting review. 

3. Liquid Web Managed WordPress Hosting Plan review

Liquid Web offers one of the best managed WordPress hosting through Nexcess, which is a hosting brand owned by Liquid Web. This hosting is best for WordPress users, providing a hassle-free and optimised environment. 

You can focus on content creation without worrying about technical aspects having features like automatic updates, staging sites, and built-in backups, users can focus on content creation without worrying about technical aspects. 

You also get iThemes Security Pro, which adds an extra layer of protection, making it an excellent choice for businesses relying on WordPress.

You get the following features with Managed hosting

You get 8 options to choose from for managed WordPress hosting.

4. Liquid Web Cloud Dedicated Hosting Plan Review 

You get the combined benefit of cloud technology with the power of dedicated resources. Cloud Dedicated Hosting is a robust and reliable solution for businesses seeking enhanced scalability and performance. 

Liquid web cloud dedicated hosting is available with both Linux and Windows options. 

You get the following features with Liquid Web Cloud hosting

Liquid Web offers 3 plans under the cloud-dedicated hosting. 

A. Intel Xeon E-2356G – this plan costs $159/month and provides the following features 

B. Intel Xeon E-2356G – this plan costs $199/month and provides the following features 

C. Intel Xeon E-2336 – this plan costs $249/month and provides the following features

Liquid Web Customer Support Review

Liquid Web is widely recognised for its exceptional customer support, setting a benchmark in the hosting industry. 

Liquid web hosting provides 24×7 support through various channels. You can contact the support via live chat, phone, email or tickets. 

To assess the speed of their support, I initiated a live chat with their support team. Impressively, within just 30 seconds, a support representative joined the live chat.

The response was prompt, with the support team promptly addressing my query.

You can also access the tutorials and documentation in the knowledge base for quick reference to your queries. 

Liquid Web Hosting Pros & Cons

Let’s check out Liquid Web Hosting’s pros and cons.

Pros

Cons 

Alternatives To Liquid Web Hosting 

1. WPX Hosting

WPX Hosting is a high-performance managed hosting service known for high speed, reliability, exceptional customer support, and top-notch security. 

I am using WPX hosting to host Bloggerspassion. 

WPX offers 3 hosting plans under Managed hosting.

1. Business: This plan costs $20.83/ month and provides the following features

2. Professional: If you are running over 5 websites and looking for slightly more advanced features. This plan costs $41.58/month and provides the following features.

3. Elite: This is the most advanced plan that is most useful for high-traffic websites. This plan costs $83.25/ month and provides the following features.

2. WP Engine 

If you are looking for an alternative to Liquid Web and WPX, you can go with WPEngine hosting.  

WPEngine hosting plans start at $20 per month, similar to the WPX plan. You can install 5 websites with WPX, whereas you can install 1 website with WPEngine starting plans. 

WPEngine offers 4 plans:

1. Startup: This is the cheapest plan from WPEngine that costs $20/ month and provides the following features. 

2. Professional: You can install up to 3 websites on a professional plan. This plan costs you $40/ month and provides the following features. 

3. Growth: If you own multiple websites, you can go with the Growth plan, which lets you install up to 10 sites. It costs $77/ month and provides the following features. 

4. Scale: This plan is perfect for agency owners. This plan costs $194/ month and provides the following features. 

WPengine also offers a custom plan for higher requirements. You need to contact their support team to get the price quote as per your requirements. 

FAQs 

Here are some of the frequently asked questions about Liquid web hosting.

Final Thoughts

Liquid Web hosting is an excellent choice for those seeking a scalable hosting solution for their expanding blog or e-commerce site. With impressive hosting performance and top-notch customer support, it is a valuable investment for those prioritising performance and reliability.

If you are a beginner, you might find it a bit pricier and requires some technical knowledge. 

You can explore other hosting options tailored for beginners or check my article on the best web hosting for beginners. 

So, what are your thoughts about Liquid Web hosting? Let us know in the comments.